Privacy Policy

Last updated on February 4, 2025

Introduction

This privacy policy applies to your use of the Joyform form builder platform. We are committed to protecting your personal information and being transparent about how we collect and use your data.

Information We Collect

We collect information that you provide directly to us when you:

  • Create an account or update your profile
  • Create and manage forms
  • Collect form responses
  • Contact our support team
  • Subscribe to our newsletters
  • Make payments for our services

How We Use Your Information

We use the collected information to:

  • Provide and maintain our form builder service
  • Process and store form responses
  • Send notifications about form submissions
  • Improve our platform and user experience
  • Send service updates and administrative messages
  • Prevent fraud and ensure security

Payment Data

We use secure third-party payment processors to handle all payment transactions. When you make a payment:

  • Your payment information is processed directly by our payment processors
  • We do not store your credit card details on our servers
  • Payment processing is subject to the respective payment processor's privacy policy and terms of service
  • We only store basic transaction details for accounting purposes

Cookie Policy

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Data Security

We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security.

Third-Party Services

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or assist us in analyzing how our Service is used.

Changes to Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the Service after we post any modifications will constitute your acknowledgment of the modifications.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at pvinod813@gmail.com